In short
JomArabic collects enrolment and contact details you submit to match you with a teacher and run paid 1-to-1 classes. We do not sell personal data. Essential cookies may run for security and performance.
1. Overview
This Privacy Policy explains how JomArabic, operated by DuaLab, handles information when you use the jomarabic.com website. JomArabic provides paid online one-to-one Arabic language classes for adults, with enrolment via website forms and WhatsApp.
2. What We Collect
We may collect personal data you submit on an enrolment or contact form (name, phone, email, preferred schedule), messages you send by WhatsApp or email, and standard server or CDN logs such as IP, browser, and pages viewed. We do not sell personal data.
3. How We Use Data
We use this information to match you with a teacher and run classes, answer enquiries, manage billing for class packages, improve the website, and meet legal or accounting obligations.
5. Retention and Security
We keep enrolment records as long as needed for teaching, support, and legal retention. We use reasonable technical measures, but no online transmission is perfectly secure.
6. Your Rights
You may request access, correction, or deletion of your personal data where applicable under Malaysian law. Contact us via the site contact page or email below.
8. Contact
For privacy questions, email privacy@dualab.my.