In short
Wukuf is a free comparison website with no accounts and no bookings on the site. Personal data collected is minimal. Anonymous analytics may be used to understand overall usage. Contact messages go only to answer your enquiry.
1. Overview
This Privacy Policy explains how Wukuf, operated by DuaLab, handles information when you use the wukuf.my website. Wukuf does not require registration and does not take bookings on the site, so personal data collected is minimal.
2. Data We Collect
When you browse, basic usage statistics such as pages viewed and browser type may be collected automatically. If you contact us by email or WhatsApp, we receive the information you include in that message. We do not collect identity-card numbers, passport details, or payment information through the site.
3. How We Use Data
Information is used to reply to enquiries and to improve the directory and guides. We do not sell personal data. Package and agency listings are compiled from licensed operators; dealing with an operator or agency is between you and them.
4. Third-Party Services
We may use cookies and privacy-friendly analytics to measure aggregate usage. Links to PJH operators, MOTAC agencies, and official portals leave Wukuf; those sites have their own privacy policies.
5. Data Retention
Messages you send are kept only as long as needed to resolve the enquiry, then deleted. Anonymous analytics are retained only as long as needed to understand usage trends.
6. Your Rights
Under Malaysia’s Personal Data Protection Act 2010, you may request access to, correction of, or deletion of personal data you have given us. Contact us below to exercise those rights.
7. Contact
For privacy questions, email privacy@dualab.my.